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Hotel booking
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BOOKING OF PLACES
Booking of places in hotels can be made directly through booking department (sales office) concrete hotel, and also through the authorised representatives of hotels (usually, in other cities or the countries). In case the hotel interesting you belongs to a hotel network (chain), for example, Sheraton, Hilton, Ramada Inn, Holiday Inn, etc. that probably to carry out booking and through centralised sales office, having the information on vacancies in all hotels of a network.
Certainly, that before to carry out booking or to offer this or that hotel to the client, round the agent should have sufficient idea that represents hotel what it klassnost, comfort level etc. Given information it is possible to gather, in particular, from a reference media of type OHRG, HOTEL INDEX, S.T.A.R., Etc.
There is no the standard and universal system of classification of hotels standard worldwide. In some countries there are the internal classifications established and supervised by the state - for example, hotels of 1st, 2nd and 3rd class. In other countries, mainly in Europe, there is a classification of hotels by quantity of asterisks (usually, 1-5) in which frameworks to the highest class of hotels the greatest quantity of asterisks is appropriated. In CIIIA "star" classification practically on is applied. Instead of it in various variations the designations similar to classification of directory OHRG, described can be used more low.
Superior Deluxeроскошная and very expensive hotel frequently reminding a palace. It is characterised by a prestigious site, the highest quality of service, numbers and premises of the general using. Hotels of this class - the best in мире.Moderate DeluxeВо many such hotels, along with presence of the separate numbers, satisfying to standard Deluxe, premises of the general using - lobbies, restaurants, etc. - look more modestly. Probably also hardly more poor quality of service and absence of atmosphere of the luxury inherent in previous two classes. Many of old hotels of this type reap the fruits till now of the former glory, many again constructed strenuously are advertised counting on prosperous travellers-businessmen. Sometimes quotations in such hotels obviously завышены.DeluxeВо much it is similar to the previous class, however in some hotels of this type - mainly, in Europe - along with magnificent suites there is also a number of cheaper numbers more poor quality. Such hotels are frequently less grandiose, however are more attractive under the price. It is possible to recommend such hotels safely even to the most exacting clients. Superior
First Class Hotel a class above an average. It can be the old hotel supported in very good status or more often - again constructed counting on a corresponding category of travellers. Such hotel it is possible to recommend safely to clients of an average достатка.First ClassКомфортабельный the "mixed" hotel of middle class in which the majority of numbers is enough high quality. Nevertheless, some numbers in such hotels can be obvious worse a great bulk, and a number of others - to satisfy to standards of class Deluxe. Premises of the general using usually standard. It is possible to recommend such hotels to clients safely. Not expecting special luxury and special услуг.Moderate
First ClassПрактически the same, as "full" First Class, however in some aspects can hardly be worse. So, lobbies and halls can be hardly the smaller sizes, corridors - already etc. there Can be no a restaurant. Nevertheless, it is possible to recommend such hotels safely to clients for whom cost is the essential factor. It is not necessary to recommend these hotels especially exacting and scandalous клиентам.Superior
Tourist ClassОбычно - the "sleeping" hotel of a good tourist class convenient, in a good status, but without the claim for luxury. Premises of the general using can be rather modest or at all be absent. It is calculated on travellers of an average prosperity for whom cost is a determinative. For placing of groups or студентов.Tourist ClassСкромная the hotel calculated on very economical travellers quite approaches. It is necessary to approach to unfamiliar hotels of this class with big осторожностью.Moderate
Tourist ClassГостиница in which save on everything, frequently old and in poor condition. It is possible to resort to services of such hotels only in desperate situations. Thus clients always are necessary for warning, that should be expected. Distinguish as well some functional types of hotels, among which, besides actually hotels and motels, - resorts and spa. By a resort usually mean a specialised hotel complex for the tourists, equipped with all necessary for rest: sports constructions, platforms for a golf and tennis by beaches (if a resort sea), own picturesque parks etc. Resorts as a rule are located in popular vacation spots, such as the French Riviera, islands of Caribbean sea, the Bahamas, Bermuda, coast of Gulf of Mexico etc. One of the oldest and most known networks of resorts - ClubMed which hotel "villages" are available in many countries of the world. In the USA also the popular location of resorts are pleasure parks of type "Disneyland" in Orlando, the State of Florida and in California.
Under " spa " in Europe mean the special hotel complexes of sanatorium type located as a rule in places where there are mineral sources. In the USA " spa " represent the special resort complexes calculated on tourists, attached to a healthy way of life. Accordingly, American " spa " usually offer a wide choice of sports actions under the guidance of skilled - and frequently well-known - the trainers, a special diet, water procedures, massage, programs of disposal of excess weight etc.
Working with reference books, it is necessary to have in view of, that the sizes of hotel (usually published quantity of numbers) it is not obligatory
Testify to quality of service. Also, especially in a case with motels or little-known hotels on periphery often happens difficultly enough to find the sufficient information on quality of hotel and volume of services rendered by it. In this case it is possible to estimate approximately last of the declared price level on numbers, and also by analogy to other hotels of a network (if it is a network).
For an example present the following situation. To you the client who is going to in business trip on one of the coal-mining enterprises in the State of West Virginia, the USA has addressed. In a terminal point of its purpose, small miner's settlement with the population hardly more than 5000 persons, hotels are not present in general. According to a reference media available for you, in the next small town which is on distance of 20 miles from miner's settlement is hotel of network Best Western, and it, similar, a unique choice which at you is. In the given limited situation you should use the knowledge of hotels of this network in other places, and also similar to them to inform the client on quality and hotel services in which it should stop.
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